Change Healthcare Clearinghouse / RelayHealth Electronic Claims

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Accelerate Cash Flow with Comprehensive Claims Management

A claiming and remittance solution for payers and providers who want a smarter, more efficient, paperless solution to accelerate the healthcare revenue cycle.

Automated, Easy-To-Use

Web-based and easy to navigate, so minimal training is required
Claim errors are clearly indicated in red and offers “one click” corrections for billing staff
Shorten your payment cycle with improved editing for increased first pass acceptance, reduced rejections and minimal rebilling
Reduces claim denials by checking eligibility prior to claim submission
Automated secondary billing
Reconcile reimbursement against billed charges

Enables provider groups to conduct real-time eligibility checks. EHNAC™ accredited, SCP and CMM certified, HIPAA compliant, and CORE™-certified for eligibility transactions.

Electronic Claims Processing

Healthcare Claims Processing
Payer Remittance Processing
Payer Report Processing

Flat Fee Real-Time Verification Services

Eligibility Verification (Active/Inactive, verify copay amounts, check deductibles for inpatient/outpatient treatment, and service verification by specialty)
Address Verification

Document Outsourcing

Professional and Institutional Paper Claims
Patient/Guarantor Statements
EOBs

Medical Electronic Claims Processing

Today’s healthcare market demands that physician offices manage their relationships with third party payers effectively to ensure accurate and timely reimbursement. RelayHealth delivers greater financial productivity by offering claims processing services that monitor claims formatting, enable accurate submission and helps rectify rejected claims to improve cash flow for your practice.

Medical Electronic Remittance Advice

Electronic Remittance Advice is notification of what the payer will pay on a claim. The remittance data returned is the same information received on an EOB. This proactive management of accounts receivable reduces paperwork and eliminates processing costs associated with manual data entry.

Electronic Statement Processing

To manage the labor intensive and costly process of patient statement production and delivery, RelayHealth offers statement printing and mail distribution services. Round-the-clock service eliminates delays, and our experienced staff ensures quality statement delivery every time.

Eligibility Verification

Real-time Eligibility provides quick confirmation of patient insurance and benefit coverage, reducing the likelihood of bad debt. Online electronic access to patient insurance is retrieved directly from a payer’s database.

Making It Work

Change Healthcare transaction solutions hub technology integrates with existing medical practice management systems for medical electronic claims processing and medical claim remittance functions. Transaction Solutions Hub staff continually updates payer claims rules, facilitating compliance. Our technology formats claims for specific payer rules, ensuring successful submission and faster reimbursement. Eliminates the need for manual claims and remittance posting, saving time and accelerating the payment processing cycle.