RELATIENT for Prime Suite

Patient Notifications and Reminders in Prime Suite: RELATIENT

Relatient PRM™ (Patient Relationship Manager™) is a patient communication solution that is fully integrated with Greenway Prime Suite.

Relatient mobilizes existing, real-time healthcare data to automatically build lasting relationships with the healthcare consumer, drive compliance, boost revenue, and lower costs. Unlike any other patient engagement solutions, Relatient boosts productivity by automating outreach through appointment reminders, patient e-statements, population health outreach, satisfaction surveys, and smartphone patient check-in!

Relatient for Greenway Prime Suite

UNLIMITED APPOINTMENT REMINDERS

Deploy a best practice, multi-modality messaging strategy through phone, text, and email to reduce lost revenue by leveraging unlimited messaging. Utilize easy-to-use dashboards as well as receive automated daily reports.

DEMAND MESSAGING

Does your office experience delays, schedule changes, or inclement weather? Demand Messaging equips your office to send quick and convenient messages to a targeted list of patients or staff, in a matter of minutes. Demand Messaging is INCLUDED FREE with any Relatient outreach package!

PATIENT E-STATEMENTS WITH MDpay

Provide a comprehensive web payment, e-statement, and in-office strategy for your patient financial transactions while reducing your organization’s paper statement costs and eliminate manual labor for your staff. MDpay provides patients more opportunities to pay their balances with modern payment methods, ultimately increasing your organization’s opportunity to collect more revenue, faster.

SMARTPHONE PATIENT CHECK-IN

Improve your patient check-in experience by providing self-service, anytime access to registration, payment, and document signing available on any smart device! Bring your patient experience into the 21st century with custom text leading messages, utilizing modern technology. No app required!

POPULATION HEALTH ALERTS

Consistently drive patient engagement by automating the critical outreach needed to promote patient compliance, target gaps-in-care, reduce risks, and improve revenue. Provide your organization with a cohesive strategy to save your staff time and increase efficiency with data integration and full reporting capabilities.

PATIENT SATISFACTION SURVEYS

Completely automated patient satisfaction surveys enable you to receive instant feedback on the experience of your patients by using best practice templates, templates designed by your organization, or the CG-CAHPS format. Implement Relatient best practices to ensure higher response rates as well as receive real-time, accurate data from your patients.

Easy to learn, manage, and deploy within your organization!

• Relatient is completely web-based, so there is no additional hardware required or software to install
• Facilitates Accountable Care and PCMH Communication
• Boosts productivity and lowers costs
• Logs all communication attempts to your patients
• Robust reporting and data analysis capabilities
• Friendly, personal, and security-compliant messages
• Multi-language capability