Customized EHR Implementation Services
Although the athenahealth and CareCloud EHR software systems are inherently flexible and customizable to your specialty, it is easy to fall into a rigid EHR implementation structure. We know from decades of experience spanning many medical software systems that a one-size-fits-all approach simply does not work for EHR implementations.
Too many EHR vendors fall into inflexible approaches to project planning, training, and support. EHR implementation plans should be unique to you and your organization, and never one-size-fits-all.
Customized EHR Training Plans and Workflow Engineering
MDS customizes each and every EHR software training session to your needs. MDS Implementation Consultants have a minimum of 5 years (10+ years in most cases) experience in outpatient healthcare.
We work closely with you to ensure that your EHR implementation plan makes sense for your practice, providers, and staff. This means that we won’t be sending contract trainers or trainers with little real world experience. This lack of experience is common with EMR vendors today due to the staffing challenges of health IT.
Key Features of MDS EHR Implementations
Flexible Training
Depending on the experience level of your staff and clinicians, MDS recommends a customized EHR training plan to fit your practice. MDS has many delivery options for training (web-based instructor led, online self-paced, in person at our training center, in person at your location, or a combination) determined by your budget and unique needs. We also offer unlimited, one-on-one web-based athenahealth and CareCloud training for our customers. For practices still utilizing Greenway Prime Suite, MDS offers a variety of ancillary services including training and help desk subscriptions.
When you add a provider or staff, just give us a call to schedule a web-based training session at no additional charge!
Managed IT Services
You have the option to use MDS Medical’s IT support services or your own IT firm. Customers who utilize MDS for Managed IT, data archiving, cloud security, hosting, and hardware support enjoy the benefit of calling a single number for any issue – reducing downtime, improving efficiency, and promoting higher user satisfaction.
We offer fully Managed IT and “on demand” technical support.
Always Here for You
The various aspects of any system implementation – data conversions, hardware, personnel, technical experience, current system(s), current workflow, change management, technical support – need to work as a cohesive and complementary system in order to achieve optimal results.
Our end-to-end technology services ensure that each aspect of your implementation runs smoothly.